Here at Maxey Grounds our priority always has been, and remains the safety and health of our colleagues, clients and the general public.
That is why we were operating remotely before the Government advised everybody to work from home where possible. Throughout the lockdown period we have been operating as fully as Government restrictions permit and using methods that safeguard all we interact with.
Now that the Government are permitting the property market to operate and allowing viewings and transactions to proceed, our means of working is changing. However, the same overall priority of safety for all remains.
Since the Government advice remains to work from home where possible, our staff are still working remotely. However, the investments we have made in the last few years on technology means that calls to our usual phone numbers and emails will reach us and will be dealt with promptly. We are progressing plans to ensure our offices can be operated in a safe manner when it is judged appropriate and safe to reintroduce face to face contact with clients.
We have introduced policies and procedures for inspections and viewings to enable these to take place maintaining the hygiene and social distancing guidelines, where it is safe to do so. Our staff are all fully briefed on maintaining a safe environment for all involved in inspections and viewings. We are also introducing virtual tours using the latest photographic technology so that before a physical viewing takes place, prospective buyers can have looked at the property remotely and have a good understanding of the property, its condition and the accommodation it provides so that unnecessary physical viewings of properties are minimised. These tours, initially provided for vacant property during lockdown, are being rolled out across all properties on the market.
We continue to use the remote communication tools including phone and video conferencing meetings that have served us well over the last 8 weeks and enabled us to continue to provide a service to clients throughout the lockdown period.
Our property auction on 1st July is proceeding in an online format, and there is still sufficient time to enter any new lots. We have received many enquiries about the properties already being offered.
Since restrictions were eased on 13th May, the phones and emails have been busy with people wanting to sell, buy and rent property. Several sales have already been agreed, so now that transactions can progress, give us a call and we will be happy to assist you.
Our message to you is simple. Thank you for continuing to cooperate with us to ensure all stay safe and healthy during these difficult times.
Maxey Grounds are, and have been throughout, open for business in the new “normal” way and look forward to speaking to you soon.